{"id":708687,"date":"2018-05-03T11:33:08","date_gmt":"2018-05-03T09:33:08","guid":{"rendered":"http:\/\/www.varesenews.it\/?p=708687"},"modified":"2018-05-03T11:33:08","modified_gmt":"2018-05-03T09:33:08","slug":"they-cut-the-gas-supply-over-39-cent-debt","status":"publish","type":"post","link":"https:\/\/staging.varesenews.it\/2018\/05\/they-cut-the-gas-supply-over-39-cent-debt\/708687\/","title":{"rendered":"\u201cThey cut the gas supply over a 39-cent debt\u201d"},"content":{"rendered":"<p>It is a bit like going camping: <strong>no hot water, no heating, and food cooked on a camp stove<\/strong>. But in this case, Luca, his wife and his daughter are not in a tent, but in their flat in Saronno, where ENEL Gas cut their methane supply on 10 April. <strong>And the reason was a 39-cent debt<\/strong>.<\/p>\n<p>\u201cThe gas was cut because I hadn\u2019t paid the full sum, but I wasn\u2019t aware, as I hadn\u2019t received any reminder by post,\u201d Luca said. The amount owed to ENEL Gas was \u20ac253.92, which Luca paid immediately, on the assumption that he had missed some bills. So, he visited the company\u2019s website to check, and discovered, \u201c<strong>I\u2019d paid ENEL Gas \u20ac253.53; so, effectively, they cut the gas supply over a debt of 39 cents<\/strong>.\u201d<\/p>\n<p>This mess up was then followed by numerous phone calls to customer service operators. Luca called the Costumer Services many times, but was passed from one operator to another, and nobody could tell him when the gas supply would be restored. In the meantime, \u201c<strong>We\u2019ve obtained a camp stove for cooking, and when we want to wash, we warm up some water using this camp stove<\/strong>.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For three days, Luca and his family have been living without methane, because ENEL Gas cut the supply over a debt of 39 cents. \u201cNobody can tell us when we\u2019ll be connected again.\u201d<\/p>\n","protected":false},"author":1026,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44],"tags":[14307,60917],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u201cThey cut the gas supply over a 39-cent debt\u201d<\/title>\n<meta name=\"description\" content=\"For three days, Luca and his family have been living without methane, because ENEL Gas cut the supply over a debt of 39 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